Q: What does the website migration service involve? Will my website be safe?
A: The web site migration service on offer at Success Business Pro is completely free and consists of transferring all your files, databases and emails from your present provider to your brand new hosting account with us. We’ll also fine–tune all the settings required for your web sites to be fully functional on our next–generation cloud hosting platform.Our technicians are fully capable of moving just about any web site. With years of experience in the industry, they’re well–versed in the specificities of our cloud hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom application with lots of custom libraries is as easy as moving a simple WordPress blog.
Q: How long will the web site migration process take?
A: We try to accomplish all web site migrations as quickly as possible. Yet, we don’t have a fixed time frame for web site migrations. There are several things that you have to take into account – the mere size of your web site and the workload of our website migration team, etc. We always try to accomplish each migration in less than 48 hours. With smaller–sized web sites, our team usually manages to finish in less than 24 hours.
Q: Do you need anything from me before you start transferring my website?
A: We do not collect any sensitive details. We’ll need, though, the login info for your present web hosting account along with the name of the web site that you want to migrate.
Q: My current web hosting account has sensitive info inside. How can I trust you?
Q: Will my site be unavailable during the migration?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your old hosting provider. When the migration is completed, we’ll make certain that everything is working correctly and that the integrity of your content is not compromised prior to telling you that the migration is completed. After that, we’ll instruct you how to move the domain name over to your hosting account with us and how to update the DNS records.
Q: Will my current hosting provider find out that I am leaving them?
A: While we migrate your content, your hosting provider won’t be aware of the migration at all. We won’t touch base with them in any way.
Q: Which web hosting platforms do you support?
A: We can transfer your website from any web hosting provider or any Linux–based web hosting platform so long as we can receive access to the Control Panel and there’s FTP access available.The only websites that we can’t migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.