Help and support Channels

  • Video Tutorials

  • Video Training

  • Our step–by–step video tutorials will aid you with any duty within the web hosting Control Panel.

  • Ticketing System

  • A Ticketing System

  • The client support staff is at your disposal 7 days a week to provide answers to each of your requests. You are going to get a reply in up to 60 minutes following your ticket application.

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Types of Help and Support

  • Shared Hosting Support

  • Cloud Hosting Help & Support

  • If you need advice managing your cloud plans account, or need more resources for your sites, just simply let us know and we’ll give you the optimal response.

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  • VPS Hosting Support

  • VPS Servers Help

  • Want some help and support running the SolusVM admin panel? Your VPS is misbehaving? Just let us know, we are happy to help.

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  • Dedicated Hosting Support

  • Dedicated Servers Help And Support

  • We’ll be at your disposal round the clock to help you with any given server maintenance procedure or to help you change the existing configuration of your dedicated server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly intuitive and easy to navigate. But if, at any time, you require assistance, you can trust in our 24/7 tech support service.
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