Phone Support in Cloud Hosting
If you decide to purchase one of our cloud plans, you can get hold of our customer support crew over the phone for 14 hours every day. We can help you choose the ideal package for your websites since we realize that it is better to discuss such matters with a live person. If you already have an account, we can assist you with any sales/billing questions and / or general matters, even with some technical problems that don't involve too much time or escalation to a system administrator since it will be more appropriate to open a ticket for time-consuming problems in order to have the correspondence in a single place. We have telephone numbers in the United States of America, the United Kingdom and Australia, so you're able to call the one you prefer and talk to one of our agents.
Phone Support in Semi-dedicated Servers
We offer live phone support 14 hrs a day as part of the support services for each and every semi-dedicated server plan that we offer. Considering that some issues are more complex and time-consuming, you may need to open a support ticket if you experience such an issue, still for all of the billing, general or small-scale technical issues you can always phone us and we will assist you in a timely manner to save you the time you'll have to spend on opening a support ticket. Even if you do not have an account yet, you'll be able to find out if you can host your sites on our cutting-edge cloud platform or you will be able to get any other general info on our semi-dedicated services. We now have local numbers in the U.S.A., Great Britain and Australia as well as an international number, so you are able to call the one that is closer to your location.