You will find plenty of cloud hosting providers available, yet the majority of them are resellers that have minimal resources, especially when it comes to support. One way to distinguish them is the option to get in touch with the company over the phone. The level of support that you'll get through this particular channel of communication will vary based on the supplier - several of them provide experienced phone support, others offer general and customer support only because some matters are more time-consuming and it's easier to be resolved through a support ticket, especially when the issue has to be escalated. However, it's good to know that you could always contact your hosting provider since there are plenty of small-scale problems which can be managed without difficulty and timely through a phone call, not mentioning that you can get additional information for the services even before you become a client.

Phone Support in Cloud Hosting

If you decide to purchase one of our cloud plans, you can get hold of our customer support crew over the phone for 14 hours every day. We can help you choose the ideal package for your websites since we realize that it is better to discuss such matters with a live person. If you already have an account, we can assist you with any sales/billing questions and / or general matters, even with some technical problems that don't involve too much time or escalation to a system administrator since it will be more appropriate to open a ticket for time-consuming problems in order to have the correspondence in a single place. We have telephone numbers in the United States of America, the United Kingdom and Australia, so you're able to call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs a day as part of the support services for each and every semi-dedicated server plan that we offer. Considering that some issues are more complex and time-consuming, you may need to open a support ticket if you experience such an issue, still for all of the billing, general or small-scale technical issues you can always phone us and we will assist you in a timely manner to save you the time you'll have to spend on opening a support ticket. Even if you do not have an account yet, you'll be able to find out if you can host your sites on our cutting-edge cloud platform or you will be able to get any other general info on our semi-dedicated services. We now have local numbers in the U.S.A., Great Britain and Australia as well as an international number, so you are able to call the one that is closer to your location.