Service Uptime Guarantee in Cloud Hosting
All our cloud hosting plans come with a 99.9% service uptime warranty. We are able to achieve that by using a cutting-edge cloud hosting platform where each and every service (files, e-mail messages, databases, and so forth.) has its own group of web servers. We do not run everything on a single web server as most providers do, so we have pretty much wiped out the downtime of any service and even in peak times we can balance the load between web servers for the very best achievable performance of your web sites. If one web server fails, the other ones in the cluster will take over in order to guarantee the uninterrupted functioning of the Internet sites. To avoid infrastructural challenges, our web server facilities use effective diesel backup generators and a number of independent Internet providers as to make certain that website visitors will be able to reach your sites no matter what. We also have a team of knowledgeable administrators keeping track of the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
If you get a semi-dedicated server plan through us, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a cutting-edge cloud hosting platform with a load-balancing system that basically eradicates any kind of downtime. The files, e-mails, statistics and databases are all managed by their own clusters of servers, so even when there is an issue one web server, your sites aren't going to be affected whatsoever. This allows us to offer you a far more stable web hosting service compared to companies which run everything on one server where a problem with a single service can take the entire web server down. To protect yourself from infrastructure issues, our data centers work with multiple Internet providers and powerful diesel generators, so whatever happens, the machines will keep working without any interruptions and your websites will remain operational. Any software issues are going to be dealt with at once by our knowledgeable team of professionals that monitor all servers 24/7.
Service Uptime Guarantee in VPS Servers
When you acquire a Virtual Private Server through our company, we guarantee that the physical server your account is created on is going to be up and running a minimum of 99.9% of the time. While we can't control what you do with your VPS and what you install on it, we are going to make certain that the main server will work 24/7 without any disturbances. Our facilities have several Internet providers and backup generators to ensure the uninterrupted work of all machines placed there. If there is an issue with any virtual server on the physical one, we've got a crew of expert professionals to resolve it in a very timely manner and to make sure that the other VPS server accounts within that hosting server won't be affected. We use only new, meticulously tested hardware components for the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated plans come with a 99.9% server and network uptime warranty and routine maintenance procedures are contained in the other .01% of the time. We test every single server diligently before we hand it over to the client and we work with new hardware components in order to avoid any possibility of hardware problems. Any unexpected software problems will be resolved immediately by our system administrators as they keep tabs on all the servers 24/7. To prevent infrastructural complications, our data center in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the online connectivity to the web servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your are flooded, we can respond immediately and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper operation of your web sites.